Axell Group’s CSRD journey began with a clear goal - but limited clarity on the path forward. As Agnieszka described, the initial challenge wasn’t just about data or reporting - it was about navigating unfamiliar territory with very few internal resources.

Key challenges included:

• Starting CSRD preparations later than ideal
• Very limited internal capacity and no prior experience with sustainability reporting
• Complexity of interpreting ESRS documentation and defining relevant material topics
• A need to engage multiple departments across the company

“At first, I had to understand everything myself before I could explain it internally. That alone was incredibly time-consuming. Then it became clear: we need a tool” says Agnieszka Gora, Facility & ESG Manager at Axell.

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While Axell Group considered multiple options - including the possibility of working with consultants - the team ultimately selected Coolset for its clarity, support, and cost-effectiveness.

Key factors in their decision:

→ A structured platform that brings order to a complex process

→ Suggested answers and intuitive guidance that help users understand what’s expected

→ Personal onboarding support and ongoing check-ins

→ A hybrid model that keeps ownership internal while still offering expert guidance

“Coolset seemed clearer and easier to use from the start. The platform looked intuitive, and it felt like the team behind it would actually support us - not just hand over a tool.”

While still early in their CSRD journey, Coolset helped Axell Group:

• Navigate double materiality with guided support and survey templates
• Clarify responsibilities across departments like transport, warehousing operations, real estate, finances
• Avoid the cost and complexity of external consultants
• Begin building internal ESG knowledge that will grow over time

Despite having no prior experience with sustainability reporting, the company is steadily making progress - thanks to Coolset’s structure and flexibility.

Favorite features so far include:

Suggested answers – Help frame decisions and offer a starting point for internal discussions

Stakeholder survey templates – Save time and spark engagement

Clear layout and navigation – Makes the platform easy to return to, even after time away

As a result of the EU Omnibus proposal, Axell Group might no longer fall under the immediate scope of CSRD. Nonetheless, the company remains committed to building strong ESG reporting practices and is now exploring next steps under another ESG framework.

Updates to this story will follow.

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